Frequently asked questions

Yes, you may store your luggage in our luggage room.

Officially you may leave your car until 11 am (check-out time) free of charge; thereafter normal parking fees apply.

That depends on availability—if your room is ready, you may check in early.

Yes—our reception is open 24/7, so you can check in any time after 3 pm.

Yes, we’re in the city centre, just a 10-minute walk from all shops and restaurants.

The central station is a 15-minute walk away, and the nearest bus stop is just 4 minutes on foot.

Yes, we have parking (subject to availability) at €20 per night.

Yes, there is secure bike parking in our garage.

No, the garage has stairs only.

Yes—breakfast is served weekdays from 07:00 to 10:00 and weekends from 07:00 to 23:00. The continental buffet is €18 pp/night and includes hot drinks. In a hurry? Grab a breakfast package for €9.50 (two pastries, a drink and fruit). Our restaurant offers Dutch snacks, warm sandwiches and main dishes until 21:30.

Yes—ask at reception for our grab-and-go breakfast.

Yes, pets are welcome. A welcome package is provided for a €25 supplement per stay.

Email conference.eindhoven@sheetz.nl to reserve a conference room.

Yes—please let us know your preference when booking. All requests are subject to availability.

No—but we’re happy to call a taxi for you.

Our reception is staffed 24/7, so someone is always available to assist you.

No—rooms have no minibar, but there is a bar/minibar at reception for drinks and snacks.

Guests must be at least 18 to check in; children are welcome with their parents.

Yes—bike rental is €10 per day.

Yes—our gym is accessible with your room key.

We offer rooms with no stairs and walk-in showers. We also recommend parking right at the main entrance upon arrival.

Hang the green “Please clean” sign on your door and our housekeeping team will come by.

Yes—you may pay in cash.

Yes—just request an invoice at check-out and have your company details ready.