Frequently Asked Questions

At Boutique Hotel Ter Zand, it is possible to check in 24/7. If you plan to check in later than 11:00 PM, please let us know in advance.

It is possible for you to store your luggage safely in our luggage storage area. Leaving your luggage is at your own risk; we do not accept responsibility for theft or damage.

It is not necessary to check in online in advance. Upon arrival, you will still need to present your identification, and your reservation will be discussed with you.

The standard check-out time is 11:00 AM. If you wish to have a late check-out, you can contact the reception to inquire about availability. The cost for a late check-out until 12:00 PM is €15, and until 1:00 PM is €25.

It is possible to park at Boutique Hotel Ter Zand. The parking fee is €9 per night. Reserving a parking space is not necessary as there is sufficient availability.

Boutique Hotel Ter Zand is approximately 2 kilometers away from the city center and the beach. It is also possible to rent a bike at Boutique Hotel Ter Zand. The cost of a regular bike is €15.00 per day. It is also possible to rent an electric bike, which costs €30.00 per day. If you want to guarantee a bike, it is necessary to reserve one day in advance, depending on availability. There is also a bike package available on our website!

There are four time slots of 45 minutes each for breakfast. We have a limited number of seats in our restaurant, and we want to ensure that everyone has the opportunity to enjoy our breakfast. The time slots are as follows: From 7:30 AM to 8:15 AM, from 8:30 AM to 9:15 AM, from 9:30 AM to 10:15 AM, or from 10:30 AM to 11:15 AM. You can reserve a slot upon arrival at the hotel. We have limited availability in our restaurant, and it may happen that a particular time slot is fully booked.

 Le Poirier is the restaurant of Boutique Hotel Ter Zand. A reservation is necessary as we have a limited number of seats available. You can reserve a time for lunch or dinner before arrival if you wish.  Would you like to know more? Go to www.restaurantlepoirier.nl

The bar in restaurant Le Poirier is open from Monday to Saturday starting at 12:00 PM.

Restaurant Le Poirier certainly accommodates allergies and dietary requirements. You need to inform us in advance so that our staff can take this into account.

The minimum age to stay at Boutique Hotel Ter Zand is 18 years old.

It is possible to rent a bike at Boutique Hotel Ter Zand. The cost of a regular bike is €15 per day. It is also possible to rent an electric bike, which costs €30 per day. If you want to guarantee a bike, it is necessary to reserve one day in advance, depending on availability.

Boutique Hotel Ter Zand is a pet-free hotel. It is not possible to bring your pet.

Smoking is not allowed in the hotel. All rooms are equipped with a smoke detector. Violation of the smoking policy will result in a fine of €180.

In collaboration with our sister hotel, Grand Hotel Ter Duin, we can offer you meeting rooms. For more information, please contact the reception at receptie.boutiquehotelterzand@sheetz.nl

The hotel has open Wi-Fi that you can use for free during your stay.

If you made a reservation through the website of Boutique Hotel Ter Zand, you will receive an invoice after checking out. If you have not received an invoice, you can send an email to [insert email address]. receptie.boutiquehotelterzand@sheetz.nl. Please mention your reservation number. Our receptionist will be happy to assist you.

At Boutique Hotel Ter Zand, you can pay online through our website, using IDEAL, Apple Pay, Google Play, and credit card. In the hotel, you can also pay with a debit card or bank card.

Cancellation is possible, depending on the booked rate plan. If you made a reservation through an external party, you must cancel it there.

Boutique Hotel Ter Zand offers the best price guarantee. We provide better terms on the website and no reservation fees.

The tourist tax is €3.50 per person per night. You can pay this amount upon check-in.

If you have a gift card, please contact the reception via  receptie.boutiquehotelterzand@sheetz.nl receptie.boutiquehotelterzand@sheetz.nl.