Frequently Asked Questions

At Grand Hotel ter Duin, it's possible to check in 24/7. If you plan to check in later than 11:00 PM, we would appreciate it if you could let us know in advance.

It is possible to leave your luggage with us before and after your stay. However, please note that leaving your luggage is at your own risk, as we do not accept responsibility for theft or damage.

It is not necessary to check in online beforehand. Upon arrival, you will still need to show your identification, and we will review the reservation with you.

The standard check-out time is 11:00 AM. If you wish to check out later, you can inquire at the reception to see if it's possible. Checking out until 1:00 PM will incur an additional cost of €35.00 per room, and until 5:00 PM will incur an additional cost of €50.00 per room.

Grand Hotel ter Duin is easily accessible by car or bicycle. You can find the directions for various modes of transportation via this link If you have any trouble, please feel free to contact the reception.

It is possible to park at Grand Hotel ter Duin. The barrier opens automatically upon entry. The parking fee is €9.00 per night, with a maximum of €18.00 for the duration of your stay.

If our parking lot is full, it is possible to park under the same conditions at Boutique Hotel ter Zand, which is 200 meters away.

Grand Hotel ter Duin is located approximately 2 kilometers from the center of Burgh-Haamstede. Burgh-Haamstede consists of two cores: in Burgh, the first village, you'll find a traditional bakery and a supermarket, while in the second village, you'll find shops and restaurants. It's also possible to rent a bike at Grand Hotel ter Duin. The cost for a regular bike is €15.00 per day, and an electric bike rental costs €30.00 per day. The reception will be happy to provide you with information about the options and availability.

You can request breakfast at any time of the day at the reception. Our colleagues will be happy to assist you with this. The cost of breakfast is €23.00 per person per day.

You can enjoy breakfast from Monday to Friday between 7:30 AM and 11:00 AM, and on Saturday and Sunday between 8:00 AM and 11:00 AM.

Yes, Grand Hotel ter Duin has a restaurant where a delicious dinner is served starting from 6:00 PM. We recommend making a reservation in advance for this. In our lobby, we also offer a menu with main courses and a delightful selection of beverages.

Yes, Grand Hotel ter Duin has a lobby bar, which is open from 11:00 AM (with exceptions). You can enjoy a delicious lunch, a refreshing drink, or a main course in the evening here.

Grand Hotel ter Duin certainly accommodates allergies and dietary requirements. You can specify these when making your reservation.

The minimum age to stay at Grand Hotel ter Duin is 18 years old.

It is possible to rent a bike at Grand Hotel ter Duin. The cost for a regular bike is €15.00 per day. It is also possible to rent an electric bike, which costs €30.00 per day. The reception will be happy to provide you with information about the options and availability.

Only dogs are allowed at Grand Hotel ter Duin. The cost is €23.00 per day. You will receive a welcome package for your dog upon check-in.

Smoking is not allowed in the hotel. All rooms are equipped with smoke detectors. Violation of the smoking policy will result in a fine of €180.00.

Grand Hotel ter Duin has four meeting rooms and two boardrooms. We offer excellent facilities for your conference, meeting, team day, workshop, event, or party. Depending on your needs, we can provide a suitable room for you.

The hotel has open Wi-Fi which you can use for free during your stay.

If you made a reservation through the website of Grand Hotel ter Duin, you will receive an invoice after check-out or it will be sent to you. Haven't received an invoice? You can send an email to receptie.grandhotelterduin@sheetz.nl. Please mention your reservation number in the email. Our receptionist will be happy to assist you further.

At Grand Hotel ter Duin, you can pay online through our own website using IDEAL, Apple Pay, Google Play, and credit card. At the hotel, you can also pay with a debit card or bank card.

At Grand Hotel ter Duin, it is possible to cancel free of charge up to 24 hours before your stay. This applies only if you have booked with free cancellation up to 24 hours before arrival. Are you unsure about the cancellation conditions that apply to you? Please contact receptie.grandhotelterduin@sheetz.nl.

Grand Hotel ter Duin offers the best price guarantee. We provide exclusive benefits and discounts on our website. Additionally, better terms and conditions are available on our website.

The tax and service charges amount to €3.50 per person, per night.

If you have a gift card, please contact the reception at receptie.grandhotelterduin@sheetz.nl.